I came back to writing with a purpose. If you’ve been to this blog before, you’ll know this isn’t my […]

In my last post I admitted I don’t know yet where to begin. Across these posts I’ve been observing — […]

Noticing a problem is the easy part. I’ve spent the last few posts observing — systems that don’t work as […]

Last year I sat in a room in Singapore for a summer programme at NUS. We were given a problem […]

Yesterday I wrote about how good intent at the top doesn’t guarantee good experience at the bottom. Today I want […]

Every broken system was designed by someone who meant well. I needed to update my Aadhaar card for my SAT […]

I notice things. Not always by choice — they just land on me. A detail, a feeling, something slightly off […]

Nobody I know goes quiet when they don’t know something. They fill the silence. They defend the wrong answer. They […]

What was the thought, the story? So I went to have lunch with my parents after my dance class which […]

Context – My friends are planning to open a veterinary clinic in the future and they want me to write […]